FAQ's
Got a cookie question? Check out our FAQS below to get answers on our cookies & locations.
Large Orders
Use this section for info on large orders for events, corporate, and more!
Do you do corporate gifting?
Yes! We'd love to make you the cookie hero. Fill out this form to request a quote, and someone from our team will be in touch!
How do I get cookies for my event?
Check out this page with our Event Packages, or request a quote by filling out the form at the bottom of the page!
Can I become a wholesale partner?
Potentially - we service many companies around the Twin Cities, and you may qualify. Fill out this form to see if you're a fit. If you are, someone from our team will be in touch!
What makes T-Rex different?
If you haven't figured that out by now, check out our story to see what makes us special ;)
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship?
Yes, we ship UPS Ground nationwide (excluding Hawaii and Alaska). Order Cookies Nationwide Shipping
Orders
Below are some of are common questions about orders
What are your hours?
Check out our locations and hours here.
We also offer In-Store or Curbside Pickup at Eagan! Place your curbside order here.
Can I cancel an order?
Maybe! It depends on when the order was placed. Email contact@trexcookie.com and we'll help with next steps.
Where’s my order?
Track it using the confirmation number from your order receipt.
Cookies
Below are some common questions about our cookies
Do you have any gluten-free or vegan T-Rex Cookies?
We do not offer any gluten-free or vegan options at this time.
How do you store extra cookies?
We recommend storing them individually in a zipper bag and freezing them. They will store in your freezer for up to 3 months.
How do you heat up frozen cookies?
Heat oven up to 350 degrees, turn it OFF. Put cookies in the warmed oven for 10 minutes.
Or, you can microwave it for ~30s
Where else can we find your cookies and cookie dough?
See the list of all the locations who serve/sell T-Rex Cookies and T-Rex Cookie Dough.
Do you make smaller cookies?
Our cookies are proudly ½-pound (or bigger) only. No minis—only monsters!
How do you come up with your flavors?
Inspiration comes from everywhere: classic bakery favorites, seasonal vibes, and the occasional “we saw it in the store and it spoke to us” moment.
Where can I find allergen information?
You can find allergen details on each product listing. If you still have questions, reach out and we’ll help you check ingredients.
Do you make kosher or vegan options?
Not at this time.
Are the cookies made by dinos?
Sadly, no. Our team is awesome, but none of them are 65 million years old (that we know of).
Why can’t I get a 5lb cookie same day?
A 5-pound cookie takes time to mix, shape, and bake properly. We need at least 1 day, and 3 days’ notice is best if you can.
I have an idea for a flavor—who do I contact?
Yes please. Email contact@trexcookie.com — we love hearing new flavor ideas.